Generic Technology, Communication & Online - Labour Policy Question 3

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Has the webshop disclosed all labour standards and code of conducts for permanent staff and temporary staff specially in distribution centers and at the shipping companies?
NL: Heeft de webshop alle arbeidsvoorwaarden en gedragsregels publiekelijk bekend gemaakt betreffende eigen personeel, tijdelijk personeel en uitzendkrachten met name in de distributiecentra, plus personeel dat werkt in de pakketbezorging?
DE: Veröffentlicht der Markenhersteller die Arbeitsrichtlinien und Verhaltenskodizes für das Stamm- sowie Aushilfspersonal (insb. in den Distributionszentren und Lieferunternehmen)?


While Rank a Brand has always claimed that workers rights in Europe are well protected in comparison to those in countries that pay their workers low wages, recently, the 'new retail' model of e-commerce in bad economic times threatens the protection of workers rights in Europe. Here various sources from Germany to Ireland to the Netherlands [1], [2], [3], [4], [5], [6], [7], [8], [9].

Huffington Post: "Online retail giant Amazon makes its staff work under "unbelievable" pressure in "slave camp" conditions, with employees at their warehouses having to walk 11 miles in a shift and collect orders every 33 seconds, an investigation has found."

With this question we ask for transparency in labour conditions, for own workers, temporary workers and workers at the shipping companies, who may be hired on a freelance - or temporary basis.

The delivery to the consumer is in almost all cases not owned by the webshop itself, but outsourced to logistic companies such as UPS, DHL, FedEx, DPD. In in the Netherlands, PostNL the biggest player. Webshops and logistic companies need to closely work together to improve working conditions. Webshops can include standard requirements for labour conditions in their procedures for shipping companies, according to SOMO, read the report here.