Generic Carbon Emissions Question 9

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Has the webshop disclosed the annual absolute carbon footprint of all transport to and from the consumer (=including returns)?
NL: Heeft de webshop de CO2 voetafdruk bekend gemaakt betreffende alle transport van en naar de consument (=inclusief die van retourzendingen)?
DE: Veröffentlicht der Markenhersteller eine jährliche Klimabilanz des gesamten Kundenversands (inklusive Retouren)?


E-tail (online retail) mainly concerns logistics. A number of studies on the Life Cycle Assessment of e-tailing unanimously conclude that the 'last mile' (transport to the consumer) accounts for a considerable part (at least 30%) of the carbon footprint of the whole e-tailing process [1],[2], [3], and that percentage can increase dramatically with high return rates.

The delivery to the consumer is in almost all cases not owned by the webshop itself but outsourced to logistic companies such as UPS, DHL, FedEx, DP. In the Netherlands, PostNL is the the biggest player. The 'last mile' is not part of the Scope 1 & 2 own operations (see Generic Carbon Emissions Question 2) but should be reported as Scope 3. We expect webshops to publish a separate carbon footprint for at least this last part in the e-commerce chain covering these important Scope 3 emissions. Webshops and logistic companies need to closely work together (e.g.,to improve the delivery efficiency, switch to greener fuel types (think of electric transport in cities), and possibly cooperate to engage in credible carbon compensation programs.

The carbon footprint should at least cover the absolute carbon emission numbers in annual CO2-eq emissions, and also the average CO2-eq emissions per package (possibly per product group) for the reporting year.