Brand no information

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When you find no CSR policy at all or no policy about one of the themes that we research (carbon emissions, environmental policy, labour conditions), you can use the following standard remarks for the first question per theme:

Carbon Emissions: (Brand) does not communicate any information on a carbon emissions policy on its website. Sustainability information should be easily accessible for consumers to make responsible choices.

Environmental Policy: (Brand) does not communicate any information on an environmental policy on its website. Sustainability information should be easily accessible for consumers to make responsible choices.

Labor Conditions: (Brand) does not communicate any information on a labor conditions policy on its website. Sustainability information should be easily accessible for consumers to make responsible choices.


For the following questions within a theme, you can use the following standard remarks:

Carbon Emissions: See remark for carbon emissions question 1.

Environmental Policy: See remark for environmental policy question 1.

Labor Conditions: See remark for labor conditions question 1.


Example of a brand that does not provide CSR information at all

For an example, you can check Armani.


Brand does communicate about CSR, but not about a specific topic

Whenever a brand does communicate about a theme, but not about a specific topic/question, (e.g. in Labor Conditions: the brand does communicate a code of conduct, but does not provide a list of factories), you can use the standard remark from the 'Answering Guidelines' for the specific question.

In case the answering guidelines do not adhere to the specific situation you have encountered, you can write your own remark or ask one of the verifiers.

NOTE: Always reference specifically to where you've found the information, by e.g. mentioning the report and also the exact page numbers.